Which payment methods are available? Is it safe?
Our secure order system offers several payment options like PayPal or bank transfer. We ship your order once the payment has been confirmed. In case we are unable to complete your order for any reason you will be immediately informed and refunded. An order confirmation will be emailed to you as soon as your purchase has been verified.
Who pays for potential import duties or VAT/GST?
We do not charge any VAT/GST, but the customer is responsible for the payment of any potential import tax payments stipulated by each country’s regulations.
How much does it cost to ship to my country?
We do not charge delivery fees if the order amount reaches or exceeds 60 USD. For orders with smaller order amounts the shipping fee depends on your shipping option and shipping address.
When will I receive my order?
Nomi Tang generally ships with express services like FedEx, means typically our shipments reach all major cities worldwide within 3-5 business days.
How do I track my order?
An order confirmation will be emailed to you as soon as your purchase has been verified. With this confirmation you will receive an order number. If you have any questions about the delivery of your purchase or need help tracking it, please contact firstname.lastname@example.org , quoting your order number.
Will I receive a shipping confirmation?
Once we shipped your order, you will receive an email containing the tracking number.